Legal

Privacy Policy

Last Updated: January 18, 2026

1. Information We Collect

We collect information you provide directly to us, including account information, audio data for translation, and usage data. We may also collect information about your device and how you interact with our services.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, process translations, communicate with you, and ensure security and prevent fraud.

3. Audio Data Processing

Audio data is processed in real-time for translation purposes. By default, audio is transient and not stored permanently. Enterprise customers may opt into encrypted retention with role-based access controls.

4. Voice Cloning Consent

Voice cloning features require explicit consent from the voice owner. We maintain consent records and provide mechanisms for consent withdrawal at any time.

5. Data Security

We implement industry-standard security measures including end-to-end encryption for audio transmission, secure data storage, and regular security audits.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request data portability or object to certain processing activities. Contact us at privacy@vertox.ai for any requests.